Links are in BOLD.
**INFO** = Change the text where you see fit.
Hi **FIRST NAME**,
This is **STAFF MEMBER** from **COMPANY**. How's it going?
I saw you put some products in your cart but didn't put the order through. Did you need any help or suggestions?
If you need anything, let me know - I'm happy to help. Just reply to this email.
You may have missed some important info when purchasing so be sure to check out our terms & conditions and shipping.
I also saved all the items in your cart for you... You can return where you left off by **LINK BACK TO CART**.
I hope this helps!
**STAFF MEMBER NAME & EMAIL SIGNATURE**
Head of Customer Care **OR WHATEVER YOUR DEPARTMENT HEAD IS**
P.S. I'm loving the **NAME OF ITEM - LINK BACK TO CART**. Great choice!
**UNSUBSCRIBE**